We understand the value of responsive time in a service-based application. A millisecond can make a difference in getting the opportunity. We use all the features of a smartphone in order to provide accurate and timely service for both drivers and customers. Integrating with Google and other third-party services, We empower mobile application with state-of-the-art technology and brings elegant user experience. Customers have the ability to share their experiences through the social network. Integration of mobile wallets enables users to be free from carrying cash or cards.

The server side of the application is used by the taxi booking operator to communicate between the driver and the end customer. Below are the features provided by the server-side.

• The operator can Book the Job for the customer.
• Ability to track the driver's location and his availability on the Map.
• Employee Daily pickup and drop for companies to track their usage and invoice the company.
• Create new zones and plots for their reachable zone.
• Conversation between the driver and operator through messaging service.
• Panic feature for the driver, in case of any emergency.
• The operator can attend the call in the browser and have a track of that customer.

IVRs (interactive voice response) are automated phone systems that can facilitate communication between callers and operators. If the caller is already a customer in our system, it picks up their address details and loads them up on the screen. The operator has the provision to transfer calls from one department to another. Admin has the right to set up the Extension number for each department and their corresponding messages.